Banknote Checking Scheme Launched

The Bank of England has launched a new Banknote Checking Scheme which is aimed at cash-handling businesses and promotes checking at point of sale through targeted training.

Its aim is to reduce the number of counterfeit notes being accepted and to reduce losses to businesses through targeted training.

Any retailer or business can sign up as a supporter of the Scheme which is free to join.

For more information see the press release  or visit the Bank of England website.

The Bank will be hosting webinars on 9 and 14 November to explain more about the scheme and provide any opportunity for retailers and businesses to ask questions about the Scheme.

If you have any questions please contact: or telephone us on 020 3461 7730.


HMRC & Voucher Scam – September 2017



Be aware of the HMRC/iTunes scam. Alert all family members. Too many elderly individuals are falling victim to the scam! #Raccommunity

Please ensure that your staff are trained to question large transactions of iTunes vouchers, especially when the customer is elderly.
Please keep a copy of this bulletin at customer service desks and till points which are likely to sell the vouchers.
If presented by a customer looking to purchase a large quantity of vouchers, please alert a manager, show the customer this bulletin and ask if this sounds familiar.

You should also alert the police as many fraudsters will continue to bombard the victim with threatening phone calls and voicemails


RAC Conference Gallery

RAC Conference Glasgow 2017. 

Celebrating 20 years of RAC, the Glasgow 2017 conference attracted over 250 delegates. Sharing resources and knowledge were top of the agenda.

To view the gallery click on an image.

Scottish Polymer Notes

The new Scottish £10 notes will be issued in Autumn 2017. Click leaflet to find out more.

Scottish Polymer Notes 180917

Bank of England Polymer Notes

The new Bank of England £10 note is here. Click leaflet for more information.

The new Bank of England £10 note


Cyber Security Tool Kit launched by British Retail Consortium


A Cyber Security Toolkit has been launched in London by the British Retail Consortium (BRC). The aims; to provide retailers with guidance so they have the appropriate preventative and response measures to reduce their vulnerabilities and to protect themselves and customers.

The toolkit is available to download.

Retail Crime Techniques now available to members.

Contains methods, advice and tips that will assist you to detect and deter crime.

Retail Crime Techniques


Detect and Deter Counterfeit Notes

There has been a marked increase in counterfeit notes this month. Please ensure that your staff know how to spot a fake.

Please also use UV pens and lights when handling cash as this may deter someone who is intending to pay with counterfeit notes.

For more information and a bank note tutorial, please click on the following link:

For the Bank of England please click the following link and also view clips below: