" RAC is used daily by our store teams across the Next estate in Scotland and Northern Ireland, both our officers and Store Managers finding it invaluable. They provide first rate support in sharing intel and helping identify offenders in our stores. With RAC sharing details of offenders in other businesses, our stores can prepare better for when they "visit" us, and hopefully vice versa. The practical, live nature of the intel alert sharing means members get this info when it's hot, not days later - this is particularly useful in incidents of cash scamming and fraud at tills, as well as the presence of violent, aggressive offenders. The team at RAC are great at encouraging retailers to participate to get the best out of the service, and always know the right questions to ask if more info is needed. RAC also offers great field support to assist individual stores and groups of retailers in busy locations, as highlighted in their involvement in coordinating "Days of Action". The value of the service to it's members is shown by the fact that they tend to stay with RAC, year after year, valuing it as a cost-effective support tool to help them reduce loss - I can't think of a better recommendation than that. "